How to Easily Return Your Rolling Paper

30-Day Return Policy

We offer a 30-day return policy for rolling paper products and accessories. To qualify, items must be unopened and unused. Limited-time sale items may not be eligible for returns for non-quality issues—please check individual product pages for details.

How to Initiate a Return

Contact our Customer Service Team at [email protected] with the following information:

Order Number

Full Name

Address & Phone Number

Product details

Reason for the return

You may be asked to provide photos or a short video of damaged or defective products. Videos are particularly helpful for paper quality issues that may not be visible in photos. Our team might also suggest troubleshooting steps to help resolve the issue without a return, potentially avoiding return processing fees.

Additional Instructions

Returns due to non-quality issues may incur a warehouse handling fee, especially during high shipping demand periods.

Returns of opened paper packages may also incur fees to cover quality control and repackaging costs.

Once your return is approved, we will provide detailed shipping instructions. Refunds, store credit, or replacements will be issued after we receive the returned items.